Existing Claim

Existing Claim Form

Existing Claim Form

The fastest way to receive answers on your existing claim is to contact your Claims Adjuster directly. You can also request information about your existing claim and upload files using this form, or you can call us at 1-888-CLM-DEPT (888-256-3378) press option 2. If you want to report a new claim, please go to our new claim submission form.

Your Duties After a Loss
In case of a loss to your property, please follow the duties below. We have no obligation to provide coverage under this policy if the failure to comply with the following duties is prejudicial to us:

  1. Provide  immediate notice of how and when the loss occurred by submitting the form below.
  2. Notify the police if necessary or required by law.
  3. Protect the property from further damage. If repairs to the property are required immediately, you must:
    • Take pictures of damages.
    • Make reasonable and necessary repairs to protect the property.
    • Keep an accurate record of repair expenses.
    • Prepare an inventory of damaged personal property showing the quantity, description, actual cash value and amount of loss.
    • Maintain receipts for additional living expenses incurred and records that support the fair rental value loss.
    • If the loss is related to a credit card, or a bank electronic transfer card, notify the financial institution.

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