ALL UPC POLICYHOLDERS AND AGENTS

All of us at UPC hope you, your family and friends are safe in the aftermath of Hurricane Irma. Lives cannot be replaced, but your property can and that's where we come in. We plan to Keep The Promise® we make everyday to every one of our customers who may have suffered a loss of any kind and Irma is no different.

The best thing we can do right now is work together to begin the process of repairing or replacing your property. This all starts with you contacting us or your agent to report your claim. Report a claim to UPC using one of three methods:

Our claims reporting center is operating 24/7 to take your call. Please don't hesitate. We are here for you right now and the sooner we know about your claim and circumstances the sooner we can begin the process of repair and recovery.

Here are some things we urge you not to do:

• Do not go and look for a contractor or service provider of any kind until you have reported the claim to us first. If you do, please don't sign a contract for any work.
• If you are approached by a contractor or other service provider stating they can fix your property quicker just by you signing a contract for the work . . . we urge you . . . do not sign that agreement.

In either of the cases above you may have legally assigned all the rights to your policy for your Irma claim to someone who has no interest in you, your property or timely recovery. All proceeds from the policy you've paid premiums for will from that point on be paid only to the third party with whom you contracted.

You trusted us and your agent to insure your home for events just like Irma. Now is the time to let us show you how we Keep The Promise. Don't let some unknown contractor or vendor come between us and that promise.