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Disclosure and Transparency

Privacy Policy

At UPC Insurance the privacy and confidentiality of information about our customers is very important to us. UPC Insurance complies with all state and Federal laws and regulations relating to the access, possession, and use of personally identifiable information, including but not limited to the Identity Theft Enforcement and Protection Act, the Gramm-Leach-Bliley Act, and the Fair Credit Reporting Act. UPC Insurance implements and maintains appropriate measures designed to meet all state and Federal legal objectives and requirements pertaining to personally identifiable information.

We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party unless it is necessary in order to provide customer service or administer your account, process claims, protect against fraud or maintain and develop software. We may also disclose personally identifiable information in response to requests made by law enforcement agencies, state insurance authorities or as required by state or Federal law.

Information We Collect

UPC Insurance may collect the following personally identifiable information that is pertinent to the underwriting process:

  • your name, address, telephone number, social security number, age, and employer;
  • prior insurance coverage, claims history, premiums, and payment history.

Personally identifiable information may be collected from you or an agent on your behalf when you:

  • inquire about an insurance product;
  • complete an insurance application or other forms;
  • process premium payments;
  • submit an insurance claim; or
  • when you make any other inquiry or communicate with us or a third party on our behalf.

UPC Insurance may also collect personally identifiable information about you from third parties, including consumer reporting agencies, public records, data collection agencies and credit reporting agencies.

UPC Insurance will limit access to your personally identifiable information to only those employees, third parties or agents who need access to the information to perform their job function. Additionally, we insist that all third parties or agents that perform services for us limit access to your personally identifiable information to their authorized employees and maintain appropriate administrative, physical, electronic and procedural safeguards.

Third Party Links

UPC Insurance is not responsible for the practices of any websites linked to or from our website or any personal information provided directly by you to a third party. Any third party links are made available to you as a reference and for your convenience. We encourage you to read the privacy policies of any website you link to from ours, especially if you are providing any personally identifiable information.

Changes In Our Privacy Notice

UPC Insurance may, from time to time, make changes to this Privacy Notice without providing you with advance notice. We suggest that you periodically review our Privacy Notice for any changes.

If you have any questions about our Privacy Notice, please feel free to contact us at 800-295-8016.

Last Updated April 29, 2015