Policy System Logins

Agent Interact

Quote new business policies, access existing policies, or view commissions.* 

Login

Flood Portal

Access a flood policy through FloodPro, the flood policy processing system.

Login


* The “commission view” role is required
to view commissions.

Agent Request Forms

Use the quick links below to submit an update or request.

Update your contact information, reset your password or make other updates to your agency or brokerage.

Complete Form

 

Submit Loss Run form to request loss runs.

Complete Form

 

Submit the agency download form so your agency can begin receiving downloads through IVANS.

Complete Form

 

Submit the flood appointment form to request a NFIP and NFS Edge Private appointment through UPC.

Complete Form

 

Claims Support

The Claims Customer Care team was designed to assist our agency partners with claims questions and escalations. Our goal is to provide you with the information and resources you need, and always continue to enhance your agency experience with UPC Insurance.
Submit-a-Claim

Submit A Claim

Easily submit your claim through our claim submission tool. You will be able to submit detailed photos and videos with your claim information.

Submit a Claim
Existing-Claim

Existing Claim Inquiry

If you have questions about your existing claim, please contact your Claims Adjuster directly or submit your request through our existing inquiry form.

Existing Claim Inquiry

 

Is your policyholder having a difficult time reaching their adjuster? Do you or your policyholder have concerns about a claim? Does your policyholder need further clarification on the estimate or check amount? Complete this form to begin the escalation process.

Contact Info

Customer Service Icon

Customer Service & Payment Information

Customer Service

UPC Insurance
P.O. Box 14507
St. Petersburg, FL 33733-4507

Email: customerservice@upcinsurance.com

Call: (800) 861-4370

 

Standard Payment Address

Family Security Insurance Company
P.O. Box 30125
Tampa, FL 33630-3125

Overnight Payment Address

UPC Insurance Lockbox #376
4700 140th Ave N.
Suite 106
Clearwater, FL 33762

Agent Interact

Agent Interact

Customer Service

Call (877) 596-1872
Fax (727) 824-2822

Agent Interact

UPC Corporate Office

UPC Insurance
800 2nd Ave S.
St. Petersburg, FL 33701

Call (800) 861-4370
salesdept@upcinsurance.com