Policy System Logins

Agency Link

Quote new business HO3, HO4, HO5, HO6 or DP3 policies, or access existing policies beginning with ULH, ULD or ULF.

Login

Blue Cod/Activer

Quote new business DP3 policies, or access existing policies beginning with LHW, LHD, LHX or LDX.

Login

Flood Portal

Access a flood policy through FloodPro, the flood policy processing system.

Login

Agency Link Commissions

View your Agency Link commission statement or enroll in direct deposit.

Login

Agent Request Forms

Use the quick links below to submit an update or request.

Update your contact information, reset your password or make other updates to your agency or brokerage.

Complete Form

 

Submit Loss Run form to request loss runs.

Complete Form

 

Submit the agency download form so your agency can begin receiving downloads through IVANS.

Complete Form

 

Submit the flood appointment form to request a NFIP and NFS Edge Private appointment through UPC.

Complete Form

 

Claims Support

The Claims Customer Care team was designed to assist our agency partners with claims questions and escalations. Our goal is to provide you with the information and resources you need, and always continue to enhance your agency experience with UPC Insurance.
Submit-a-Claim

Submit A Claim

Easily submit your claim through our claim submission tool. You will be able to submit detailed photos and videos with your claim information.

Submit a Claim
Existing-Claim

Existing Claim Inquiry

If you have questions about your existing claim, please contact your Claims Adjuster directly or submit your request through our existing inquiry form.

Existing Claim Inquiry

 

Is your policyholder having a difficult time reaching their adjuster? Do you or your policyholder have concerns about a claim? Does your policyholder need further clarification on the estimate or check amount? Complete this form to begin the escalation process.

Contact Info

Customer Service Icon

Customer Service & Payment Information

Customer Service

UPC Insurance
P.O. Box 51149
Sarasota, FL 34232

Quotes/NB: lareferrals@dxc.com
Endorsements: upc@dxc.com

Call: (800) 861-4370

 

Standard Payment Address

UPC Insurance
P.O. Box 31512
Tampa, FL 33631-3512

Overnight Payment Address

Attn: Accounting Department
100 Paramount Dr.
Suite 100
Sarasota, FL 34232

Agency Link Icon

Agency Link

Customer Service

Call (800) 295-8016
Fax (469) 499-2531

Blue Cod Icon

Blue Cod/Activer

Customer Service

Family Security Insurance Company
P.O. Box 9155-A
Marlborough, MA 01752-9155

Call (888) 993-3742

Standard Payment Address

Family Security Insurance Company
P.O. Box 9155-B
Marlborough, MA 01752-9155

Overnight Payment Address

Family Security Company
325 Donald Lynch Blvd
Ste 115
Marlborough, MA 01752

Questions: FSICservice@bluecod.com

Endorsements/Changes: FSICDP@bluecod.com

Underwriting Referrals/Reinstatements: Underwriting@familysecurityins.com

Agent Interact

UPC Corporate Office

UPC Insurance
800 2nd Ave S.
St. Petersburg, FL 33701

Call (800) 861-4370
salesdept@upcinsurance.com