Policy System Logins

Agency Link

Quote new business policies or access existing policies.



View your commission statement or enroll in direct deposit.


Flood Portal

Access a flood policy through FloodPro, the flood policy processing system.


Agent Request Forms

Use the quick links below to submit an update or request.

Update your contact information, reset your password or make other updates to your agency or brokerage.

Complete Form


Submit Loss Run form to request loss runs.

Complete Form


Submit the agency download form so your agency can begin receiving downloads through IVANS.

Complete Form


Submit the flood appointment form to request a NFIP and NFS Edge Private appointment through UPC.

Complete Form


Claims Support

The Claims Customer Care team was designed to assist our agency partners with claims questions and escalations. Our goal is to provide you with the information and resources you need, and always continue to enhance your agency experience with UPC Insurance.

Submit A Claim

Easily submit your claim through our claim submission tool. You will be able to submit detailed photos and videos with your claim information.

Submit a Claim

Existing Claim Inquiry

If you have questions about your existing claim, please contact your Claims Adjuster directly or submit your request through our existing inquiry form.

Existing Claim Inquiry


Is your policyholder having a difficult time reaching their adjuster? Do you or your policyholder have concerns about a claim? Does your policyholder need further clarification on the estimate or check amount? Complete this form to begin the escalation process.

Contact Info

Customer Service Icon

Customer Service & Payment Information

Customer Service

UPC Insurance
P.O. Box 1011
Tampa, FL 33631-3512

Quotes/NB: NCSCreferrals@dxc.com
Endorsements: upc@dxc.com

Standard Payment Address

UPC Insurance
P.O. Box 31512
Tampa, FL 33631-3512

Overnight Payment Address

Attn: Accounting Department
100 Paramount Dr.
Suite 100
Sarasota, FL 34232

Agency Link Icon

Agency Link

Customer Service

Call (800) 295-8016
Fax (469) 499-2531

Agent Interact

UPC Corporate Office

UPC Insurance
800 2nd Ave S.
St. Petersburg, FL 33701

Call (800) 861-4370