Payments

Claims Support

Submit-a-Claim

Submit a Claim

Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).

Submit a Claim
Existing-Claim

Existing Claim Inquiry

If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).

Existing Claim Inquiry

Claims Resources

Duties After a Loss
Learn more about your duties after a loss.

Claims FAQs
Have questions? Read our FAQs.

Post-Loss Assignment of Benefits (AOB) Fact Sheet

(844) 872-7785 CT Customer Service

Customer Service
UPC Insurance
P.O. Box 14507
Saint Petersburg, Florida 33733

(800) 295-8016 FL Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(844) 872-7785 GA Customer Service

Customer Service
UPC Insurance
P.O. Box 14507
Saint Petersburg, Florida 33733

(877) 596-1872 HI Customer Service
1:00 pm - 10:00 pm EST (8:00 am - 5:00 pm Hawaii standard time)

Customer Service
UPC Insurance
P.O. Box 14507
Saint Petersburg, Florida 33733

(800) 295-8016 LA Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(800) 295-8016 MA Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(800) 295-8016 NC Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(800) 295-8016 NJ Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(877) 369-0304 NY Customer Service

Customer Service
Interboro Insurance
P.O. Box 14507
Saint Petersburg, Florida 33733

(800) 295-8016 RI Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

(800) 295-8016 SC Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

Support for policy numbers beginning with 3 letters
(800) 295-8016 TX Customer Service

Customer Service
UPC Insurance
P.O Box 51149
Sarasota, FL 34232

Support for policy numbers containing no letters
(844) 872-7785 TX Customer Service

Customer Service
UPC Insurance
P.O. Box 14507
Saint Petersburg, Florida 33733

Agent Request Forms

Use the quick links below to submit an update or request.

Update your contact information, reset your password or make other updates to your agency or brokerage.

Complete Form

 

Submit Loss Run form to request loss runs.

Complete Form

 

Submit the agency download form so your agency can begin receiving downloads through IVANS.

Complete Form

 

Submit the flood appointment form to request a NFIP and NFS Edge Private appointment through UPC.

Complete Form

 


Not Currently a UPC Agent?


Click the button below to request an appointment - your first step to becoming a UPC Agent / Broker.

Contact Us

Didn't find what you are looking for? Check out our Learning Center or complete the form below and a representative will be in contact.