Policyholders
Welcome Policyholders
Payments and Customer Service
Policyholder Center
Managing Your Policy Has Never Been Easier!
- View policy details
- Access agent information
- Make a payment
- View billing and payment details
- View open claim status
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Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a ClaimSubmit a Flood Claim
For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.
File NowExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track your claim status.
Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
How to Prevent Water Damage in Your Home
Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...
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Save Money All Around the House
These tips will help save money and increase your home’s efficiency. Help your home run more smoot...
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Prepare for a Storm
Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...
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