Welcome Policyholders
Payments and Customer Service
Policyholder Center
Managing Your Policy Has Never Been Easier!
- View policy details
- Access agent information
- Make a payment
- View billing and payment details
- View open claim status
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Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888) 256-3378.
Submit a ClaimExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track claim status.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
How to Prevent Water Damage in Your Home
Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...
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Save Money All Around the House
These tips will help save money and increase your home’s efficiency. Help your home run more smoot...
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Prepare for a Storm
Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...
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