If your policy number starts with the prefix LHW, LDW, LHX, and LDX, make a payment over the phone or by mail.
To make a credit card payment over the phone, contact our Customer Service Team at (888) 993-3742.
You can also contact your agent or mail your payment to the address below.
Standard Payment Mailing Address:Family Security Insurance Company
Overnight Payment Mailing Address:
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).Submit a Claim
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).Existing Claim Inquiry