Save time and energy by paying online. Your sensitive information is safe with us. You'll be directed to the customer payment portal to make your secure payment.
Make a PaymentStandard Payment Mailing Addresses:
UPC Insurance
P.O. Box 31588
Tampa, FL 33631-3588
Family Security Insurance Company
P.O. Box 31393
Suite 100
Tampa, FL 33631-3393
Overnight Payment Mailing Addresses:
UPC Insurance
Attn: Accounting Department
4830 W Kennedy Blvd, Suite 900
Tampa, FL 33609
Family Security Insurance Company
Attn: Accounting Department
4830 W Kennedy Blvd, Suite 900
Tampa, FL 33609
If you have questions regarding your payment, policy, or would like to pay over the phone, please contact Customer Service at (800) 295-8016.
To view or download your policy documents, visit our policyholder portal or contact your agent.
Policyholder PortalEasily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888) 256-3378.
Submit a ClaimIf you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryCheck Claim Status Log into your policyholder account to track claim status.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
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