Payments
You can now easily manage your payments online through our Policyholder Center, available both on desktop and mobile app. You can also pay over the phone by calling customer service or mail a payment to an address in the drop down menu below.
Standard Payment Mailing Address:
UPC Insurance (box 379)
P.O. Box 31069
Tampa, FL 33631-3069
Overnight Payment Mailing Address:
UPC Insurance LB380
4700 140th Avenue N, Suite 106
Clearwater, FL 33762
Customer Service
If you have questions regarding your policy or would like to make a payment, please contact Customer Service at (866) 515-4428 or cec@upcinsurance.com.
Policy Documents
To view or obtain your policy documents, please sign into your account.
Policyholder Center
Managing Your Policy Has Never Been Easier!
- Download policy documents
- Access agent information
- Make a payment
- View policy details
- View billing and payment details
- View open claim status
Download the App
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a ClaimExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track your claim status.
Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
How to Prevent Water Damage in Your Home
Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...
Read More
Save Money All Around the House
These tips will help save money and increase your home’s efficiency. Help your home run more smoot...
Read More
Prepare for a Storm
Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...
Read MoreChoose Another State
Use the drop-down menu to make a payment for a different state.