Pay Online

Save time and energy by paying online. Your sensitive information is safe with us. You'll be directed to the customer payment portal to make your secure payment.

Make a Payment

Policy Starts with 80

Policy Starts with 10

Pay by Mail

Standard Payment Mailing Address:
UPC Insurance
P.O. Box 31069
Tampa, FL 33631

Overnight Payment Mailing Address:
UPC Insurance LB375
4700 140th Ave N., Suite 106
Clearwater, FL 33762 

Customer Service

If you have questions regarding your payment, policy, or would like to make a payment, please contact Customer Service at (866) 515-4428 or


Policy Documents

To view or obtain your policy documents, please contact your agent or Customer Service at (866) 515-4428 or


Policyholder Center

Managing Your Policy Has Never Been Easier!

  • Download policy documents
  • Access agent information
  • Make a payment
  • View policy details
  • View billing and payment details
  • View open claim status
Policyholder Center on laptop and phone

Download the App

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Claims Support

Submit a Claim

Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).

Submit a Claim

Submit a Flood Claim

For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.

File Now

Existing Claim Inquiry

If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).

Existing Claim Inquiry

Claims Resources

Check Claim Status Log into your policyholder account to track your claim status.

Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.

Duties After a Loss Learn more about your duties after a loss.

Claims FAQs Have questions? Read our FAQs.

Plan & Prepare

Read More About How to Prevent Water Damage in Your Home

How to Prevent Water Damage in Your Home

Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...

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Read More About Save Money All Around the House

Save Money All Around the House

These tips will help save money and increase your home’s efficiency. Help your home run more smoot...

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Read More About Prepare for a Storm

Prepare for a Storm

Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...

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