Payments
Pay Online
Save time and energy by paying online. Your sensitive information is safe with us. You'll be directed to the customer payment portal to make your secure payment.
Make a Payment
Pay by Mail
Standard Payment Mailing Address:
UPC Insurance
P.O. Box 31069
Tampa, FL 33631
Overnight Payment Mailing Address:
UPC Insurance LB375
4700 140th Ave N., Suite 106
Clearwater, FL 33762
Customer Service
If you have questions regarding your payment, policy, or would like to make a payment, please contact Customer Service at (866) 515-4428 or cec@upcinsurance.com.
Policy Documents
To view or obtain your policy documents, please contact your agent or Customer Service at (866) 515-4428 or cec@upcinsurance.com.
Policyholder Center
Managing Your Policy Has Never Been Easier!
- Download policy documents
- Access agent information
- Make a payment
- View policy details
- View billing and payment details
- View open claim status
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a ClaimSubmit a Flood Claim
For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.
File NowExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track your claim status.
Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
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Read MoreChoose Another State
Use the drop-down menu to make a payment for a different state.