Payments
Pay Online
Save time and energy by paying online. Your sensitive information is safe with us. You'll be directed to the customer payment portal to make your secure payment.
Make a Payment
Pay by Mail
Standard Payment Mailing Address:
UPC Insurance
P.O. Box 31588
Tampa, FL 33631-3588
Overnight Payment Mailing Address:
UPC Insurance LB375
4700 140th Ave N., Suite 106
Clearwater, FL 33762
Customer Service
If you have questions regarding your payment, policy, or would like to make a payment, please contact Customer Service at (866) 515-4428 or cec@upcinsurance.com.
Policy Documents
To view or obtain your policy documents, please contact your agent or Customer Service at (866) 515-4428 or cec@upcinsurance.com.
Policyholder Center
Managing Your Policy Has Never Been Easier!
- Download policy documents
- Access agent information
- Make a payment
- View policy details
- View billing and payment details
- View open claim status
Download the App
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888) 256-3378.
Submit a ClaimExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track claim status.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
How to Prevent Water Damage in Your Home
Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...
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Save Money All Around the House
These tips will help save money and increase your home’s efficiency. Help your home run more smoot...
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Prepare for a Storm
Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...
Read MoreChoose Another State
Use the drop-down menu to make a payment for a different state.