To make a payment, contact your agent or mail your payment to the address below.
Standard Payment Mailing Address:
UPC Insurance / Family Security Insurance Company
P.O. Box 30125
Tampa, FL 33630-3125
Overnight Payment Mailing Address:
UPC Insurance Lockbox #376
4700 140th Ave. N., Suite 106
Clearwater, FL 33762
If you have questions regarding your payment, policy, or would like to pay over the phone, please contact Customer Service at (877) 596-1872 between the hours of 8am-5pm Hawaii Standard Time.
Check Claim Status Log into your policyholder account to track claim status.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
How to Submit a Flood Claim Learn how to properly submit a flood claim and what to expect throughout the process.
Plan & Prepare
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