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Standard Payment Mailing Address:
P.O. Box 31512
Tampa, FL 33631-3512
Overnight Payment Mailing Address:
Attn: Accounting Department
4830 W Kennedy Blvd, Suite 900
Tampa, FL 33609
If you have questions regarding your payment, policy, or would like to pay over the phone, please contact Customer Service at (800) 295-8016.
Home Self-Inspection Customer Service
Call: (866) 515-4428
To view or download your policy documents, visit our policyholder portal or contact your agent.Policyholder Portal
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).Submit a Claim
Submit a Flood Claim
For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.File Now
Existing Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).Existing Claim Inquiry
Check Claim Status Log into your policyholder account to track your claim status.
Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
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Prepare for a Storm
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