Payments
If your policy number starts with 32, click the button below to make a convenient online payment.
Make a PaymentStandard Payment Mailing Address:
UPC Insurance (box 379)
P.O. Box 31069
Tampa, FL 33631-3069
Overnight Payment Mailing Address:
UPC Insurance
Lockbox #375
4700 140th Avenue N, Suite 106
Clearwater, FL 33762
Customer Service
If you have questions regarding your payment, policy, or would like to pay over the phone, please contact Customer Service at (877) 369-0304.
Home Self-Inspection Customer Service
Call: (866) 515-4428
Email:
cec@upcinsurance.com
Policy Documents
To view or obtain your policy documents, please contact your agent or call Customer Service at (877) 369-0304.
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a ClaimSubmit a Flood Claim
For additional resources, FEMA documentation, and to submit a flood claim, visit National Flood Services. Learn more about the flood claims process here.
File NowExisting Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Check Claim Status Log into your policyholder account to track your claim status.
Claims Repair Network Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs.
Duties After a Loss Learn more about your duties after a loss.
Claims FAQs Have questions? Read our FAQs.
Plan & Prepare
How to Prevent Water Damage in Your Home
Water is your home’s worst enemy. Water damage is one of the largest preventable claims that affec...
Read More
Save Money All Around the House
These tips will help save money and increase your home’s efficiency. Help your home run more smoot...
Read More
Prepare for a Storm
Whether it’s a Tropical Storm or Category 5, preparing for a storm is imperative for the safety of...
Read MoreChoose Another State
Use the drop-down menu to make a payment for a different state.