Payments

Save time and energy by paying online. Your sensitive information is safe with us. You'll be directed to the customer payment portal to make your secure payment.

Make a Payment

Standard Payment Mailing Address:
UPC Insurance
P.O. Box 31512
Tampa, FL 33631-3512 

Overnight Payment Mailing Address:
Attn: Accounting Department
4830 W Kennedy Blvd, Suite 900
Tampa, FL 33609

Customer Service

If you have comments regarding your payment, policy, or would like to pay over the phone, please contact Customer Service at (800) 295-8016.

Policy Documents

To view or download your policy documents, visit our policyholder portal or contact your agent.

Policyholder Portal

Claims Support

Submit a Claim

Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888) 256-3378.

Submit a Claim

Existing Claim Inquiry

If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).

Existing Claim Inquiry

Claims Resources

Duties After a Loss Learn more about your duties after a loss.

Claims FAQs Have questions? Read our FAQs.

Plan & Prepare

Get ready for whatever comes your way. Our tools and resources can help mitigate hazards and give you peace of mind.

Get Prepared

Choose Another State

Use the drop-down menu to make a payment for a different state.