Home Inspection woman taking photo with phone

Home Inspection

Home Self-Inspection Program

Added Convenience. Increased Comfort.

We know that finding the time for a home inspection can be tough. To help Keep the Promise®, and continue to bring you the best insurance coverage, UPC is now offering Home Self-Inspections! Some of the benefits of our new Home Self-Inspection Program include:

  • Convenience – skip scheduling an appointment, you can submit the photos on your own time
  • Ease – with straightforward instructions, it’s never been easier to complete a home inspection
  • Comfort – no strangers entering your home
  • Improved Claims – with video recording, filing a claim can be done with more detail

If you have questions about any aspect of the process, please contact your agent for assistance.

It’s as Easy as Sending a Photo.

It’s simple. All you need is a smartphone or tablet, and to follow a few easy steps for photographing the pertinent parts of your home! Things like the exterior, air handling units, electrical panel, and plumbing will all be covered in your home inspection. After that, you’ll record a short walkthrough of your main living area. Your photos and videos will instantly be uploaded to UPC Insurance for review. Quick. Simple. Easy.

Once your UPC Insurance policy is effective, you will receive instructions directly from UPC for your home inspection.

Frequently Asked Questions

Interested in learning more about UPC Insurance’s Home Self-Inspection Program? View our flyer, or download our helpful guide to see examples of required photos.

  • How will the policyholder receive the information regarding the home self-inspection?
    UPC Insurance will email and text the policyholder the home self-inspection link within 3 to 13 days
    from the effective date of the policy. They can use either option and it’s an easy step-by-step
    process that follows like a 4-point inspection. The policyholder has 21 days to complete the home
  • Is the home self-inspection required?
    Yes, the home self-inspection is required. If the policyholder is unable to complete the inspection
    themselves, they can forward the email/text to someone who can complete the inspection on their
  • How many notifications will be sent to the policyholder?
    There will be three notifications sent to the policyholder. The initial notification is sent within 3 to 13
    days after the policy effective date to the policyholder’s email/text. If there is no response, a
    reminder is sent 3 days later. A third and final notification is sent within 7 days.
  • Will the agent receive any notifications?
    The agent will receive all 3 communications sent to the policyholder.
  • What if the policyholder is unable to access areas of the home required for the inspection?
    The policyholder should only complete the parts of the inspection they are able to easily access. For
    example, if the water heater is in the attic, the policyholder can simply add a comment regarding
    the location, and bypass the photo requirement.
  • What if the policyholder doesn’t complete the inspection?
    UPC Insurance will provide three different communications to the policyholder regarding the home
    self-inspection. However, failure to respond to the third attempt will result in the policy cancelation
    for failure to inspect. The agent will receive the cancelation notice in the policy system.
  • Can the agent provide an alternative inspection for an exception to the home self-inspection?
    We will consider 4pt/Full home inspection as an exception to the home self-inspection. For an
    exception to be considered, the 4pt/Full Home Inspection must be signed and dated within 12
    months by a licensed home inspector. The inspection must show age and condition with
    accompanying photos for all major systems (the roof, air/heating system, plumbing, and electrical
    system at minimum).