Binding authority for new business or for increases in coverage on existing business is suspended immediately when the National Hurricane Center (NHC) of the National Weather Service has issued a Tropical Storm Watch, Tropical Storm Warning, Hurricane Watch, or Hurricane Warning for any state UPC Insurance writes in. Renewals will only be issued on an “as expiring” basis for coverage and perils.
When submitting a claim online, please remind your policyholders to confirm that they hit “Submit” once the information is entered. If they do not receive a confirmation email, the claim was not successfully submitted.
Important note: If you have an email address or fax number for submitting claims, please do not use them as these are not routed to our Catastrophe Response Team and it will cause a delay in processing the claim. To expedite handling, claims should only be reported 24/7 through the methods outlined above.