The UPC Story

Since 1999, policyholders and agents have counted on UPC Insurance to be here at the time of need. Through our unwavering dedication to Keeping the Promise and serving customers in 12 states, UPC Insurance is the 21st largest writer of homeowners insurance and related lines in the nation.   

  • Specializing in coastal states since 1999
  • Weathered multiple major hurricanes and tropical storms
  • Writing in 12 states and licensed in 18
  • Financial Stability Rating of A, Exceptional, from Demotech
  • Public company listed on NASDAQ (UIHC)

Our Vision

To be the premier provider of property insurance in catastrophe-exposed areas.

“After our 20-year incredible journey, our future is brighter than ever, with a high-performing complimentary team that is maximizing their pure potential. Moving into our third decade, we are striving every day to be the best we can be and continually improve while we enjoy the journey with our agency partners, financial partners, and policyholders.”

- Greg Branch, Chairman of the Board and founding partner
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Click on the image to view the UPC Culture Video

Our People

At UPC Insurance, we are more than just a company. We are a culture built on shared values that we embody every single day.

  • Teamwork
  • Trust
  • Accountability
  • Integrity
  • Bias to Action
  • Persistence

The people behind the promise are what makes our company a unique, growing organization that strives for excellence in everything we do.

Our Five Foundations

A strong foundation is key to weathering storms. The five foundations of UPC Insurance unify our mission and help us stand strong for our policyholders, agency partners, and team members.  

financial_stability

Our financial strength assures our ability to pay claims.

Your policy is worthless if the company issuing it can’t pay claims after a major event. UPC Insurance is tested in this regard, having paid claims on tens of thousands of routine events and multiple separate tropical storms and hurricanes. Throughout it all, we remain financially sound. We have $520 million of equity capital and buy more than $3.1 billion of additional reinsurance coverage to protect our policyholders.

products_that_work

Flexible product options meet unique needs.

We offer a selection of customizable products, designed to provide affordable options with superior protection. For both residential and commercial lines, we listen to our agents to understand the needs of policyholders and develop products that meet these needs.

claims_service

Timely, fair resolution of claims.

We process claims using professional in-house UPC associates who share our commitment to excellence. No matter the situation, we strive to provide all policyholders a timely response and fair resolution of their claims. The results are prompt restoration or replacement of the property and high customer satisfaction.

ease_of_business

We’re easy to work with!

We know you’re busy, so for both agents and policyholders, we want your experience of doing business with UPC to be easy and efficient. That means the ability to report claims and access policy information online, easy access to a UPC representative by phone to answer your questions, and much more.

fair_pricing

Our sensible pricing supports everyone’s best interests.

We pledge always to provide a price that accurately reflects the risk we are assuming in writing a policy. That is fair pricing, and in the long run it works to the benefit of agents and policyholders. We want to be competitive with other carriers, but we won’t cut prices to win business if it jeopardizes our financial stability and ability to pay claims in all circumstances.

two men shaking hands

A Track Record of Success

UPC Insurance is committed to financial stability and long-term solvency. We use a combination of our own capital and reinsurance capital to provide assurance that policyholder claims can be paid in a timely manner after a natural catastrophe. For UPC, this is not a theoretical exercise. During our history, we have paid $3.3 billion in total claims from multiple major hurricanes and tropical storms, and thousands of routine events. 

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UPC Family of Companies

Ready to Join the UPC Insurance Team?

At UPC Insurance, we’re always seeking new professionals who share our same values. Head over to our team page to learn more about life at UPC, our benefits, and open positions.

Join Our Team

In The News

st pete headquaters
Oct 5, 2018

UPC Insurance to Build New St. Pete Headquarters

UPC Insurance has pledged to spend $5 million to buy the 800 block of Firs...

Read More