Join Our Team
We are happy you are considering joining UPC Insurance, a growing organization that is committed to excellence in everything we do. Our vision is to be the premier provider of property insurance in catastrophe-exposed areas, and we can’t do that without a strong group of talented, motivated, and loyal associates.
Be a Part of a Winning Team
Everything at our company starts with our people and our promise to be here for our agents and policyholders in their time of need. Our people are our number one strength. We live by our six core values: teamwork, trust, accountability, integrity, bias to action, and persistence. We believe in the power of individual leadership and the value of every associate.
Insurance Professionals
You should enjoy coming to work every day. UPC provides an environment that fosters teamwork and trust, while recognizing outstanding achievements. We are dedicated to enriching the professional lives of our associates and offering advancement opportunities as we continue to grow.
View Open PositionsWorking Together. Growing Together.
UPC Story
Keeping the Promise
Founded in 1999 in vibrant St. Petersburg, Florida, UPC Insurance is a fast-growing organization that is committed to excellence in everything we do. For more than two decades, we have been supporting independent agents and providing a financial backstop for policyholders’ most important asset – their property – while maintaining consistent profitability and increasing financial strength
Regardless of the role you are seeking at our company, you will be an important member of our team, and we will be committed to your success.
UPC Culture
The People Behind the Promise
Join an unparalleled culture that celebrates the people who make it so special. Culture is a group of people who, once bound together by a common purpose, become fully what they ought to be. That’s UPC; a cohesive unit bound together to move forward and be the best we can be. We focus on professional and personal development and encourage our associates to step out of their comfort zone. Our weekly associate newsletter is filled with motivation, recognition, and opportunity. Monthly awards are given to associates who go above and beyond. Teamwork and collaboration help us stay innovative and continue to grow.
UPC Core Values
The Values Behind the Promise
Bringing best-in-class service to policyholders starts with a best-in-class company culture. Every day, in every situation, we are driven to collaborate and exceed expectations by upholding our six core values. At UPC, these are not just words on paper. These values guide and empower us to Keep the Promise® to our agents and policyholders.
Teammates must trust each other, must be committed to the success of the team, and must be willing to be held accountable. Team first, team last, team only.
“A single arrow is easily broken, but not ten together.”
– Japanese proverb
Giving trust allows others to earn it. Trust your teammates. Trust our customers. Trust yourself. Having an attitude of trust frees us from worry and cynicism and allows us to be the best versions of ourselves.
“If you don’t trust the people, you make them untrustworthy.”
– Lao-Tze
Teammates must be accountable to each other, but first that means being accountable to yourself. Accountability means giving your best effort every day, communicating directly and reflecting honestly on our successes and failures. Leaders must own their results.
“You never get more from life than who you are.”
– Robin Sharma
We believe in the power of authenticity. Our diversity can create strength only if we are each true to ourselves and each other. Integrity means we are all bound together by a single thread.
“This above all: to thine own self be true.”
– William Shakespeare
Prepare – but don’t over plan – and then act. Bias to action means we overcome the inertia of the planning process, resist a culture of meetings and paralysis by analysis, and that we move forward today.
“The best time to plant a tree is forty years ago. The second-best time is today.”
– Indian proverb
There is no substitute for grit. The determination to succeed, and the resolve to keep going no matter the setbacks or obstacles, is what separates successful teams from losing teams. We either win or we learn. Either way, we keep moving forward.
“Keep moving forward. Never quit. You’ll be fine.”
– Robert O’Neill
UPC Leadership
Driving the Promise
UPC’s leadership team is engaged and inspiring. They motivate associates to excel and maximize their pure potential. They welcome new ideas and foster an environment of improvement and innovation. Every day they find new ways to strengthen our organization and grow UPC’s footprint.
Why You’ll Love Working Here
UPC is committed to ensuring that our work environment is one that you enjoy coming to each day. Ours is a positive environment dedicated to enriching the professional lives of our associates. We offer competitive pay and benefits and are committed to our associates’ well-being. Our benefits package is designed with our associates’ wellness in mind. View the Join Our Team brochure here.
- We are a rapidly growing, financially strong public company with opportunities for advancement.
- Bonus plans are available to everyone and are based on company and individual performance.
- A 401k plan is offered after one month of employment with a 5% company match and immediate vesting.
- We offer company-subsidized health insurance and fully paid short- and long-term disability.
- Approximately 50% of dependent coverage is company paid.
- Picnics, holiday parties, outings to baseball games, and more!
- Free food and events - Company-paid Food Truck Wednesdays and catered buffet lunches on Thursdays and Fridays.
- Free, fully managed Identity Theft Restoration Service for all associates and family members.
- Fitness membership reimbursement.
- Company-paid in-house adjuster training through UPC University.
- Company-branded apparel perfect for our casual Fridays and Casual for a Cause Thursdays.
Bonus Benefit: Location. Our modern headquarters in the heart of St. Petersburg has exquisite amenities, including Keurig® stations with Starbucks® coffee. We are across the street from the Tampa Bay Rays stadium with free game parking for our associates.
A Promising Future™ at UPC Includes Generous Time Off Benefits
Paid Holidays
- New Year’s Day (January 1)
- Martin Luther King Jr. Day (third Monday in January)
- Presidents Day (third Monday in February)
- Memorial Day (last Monday in May)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Veterans Day (Veterans Only)
- Thanksgiving Day (fourth Thursday in November)
- Day after Thanksgiving (Friday following Thanksgiving)
- Christmas Eve (December 24)
- Christmas Day (December 25)
Paid Time Off
2 years................................18 days
3 years................................19 days
4 years................................20 days
5 years................................21 days
6 years................................22 days
7 years................................23 days
8 years................................24 days
9 years................................25 days
10+ years............................26 days
Making the Most of Parental Leave
UPC cares about you and your family. Bringing a new child home is a joyous (and stressful) occasion. That is why UPC will ease some the financial burden for our associates while giving you time to bond and recover.
UPC is the industry leader, offering generous maternal and paternal leave benefits. We offer 100% paid maternity leave for 12 weeks to any associate who has been with us for over a year. If you are a new associate under a year of service, you will be covered at 60% of your salary for 12 weeks. Paternal benefits are available to non-birth parents as well.
UPC Headquarters in Florida’s Sunshine City
We are located in the heart of downtown St. Petersburg, close by America’s top beaches. St. Petersburg lies between the Gulf of Mexico and Tampa Bay, and is known as the “Sunshine City” — where the sun shines an average of 361days a year. A radiant cosmopolitan energy flows throughout its neighborhoods and businesses. St. Pete has a distinctly local feel and a youthful culture.
St. Petersburg is the 5th largest city in the 3rd largest state, with vibrant, forward-thinking, modern residents. It has the charm of a welcoming small town, and an exciting vision for the future.
Built over 100 years ago, St. Pete is a remarkably “livable” city with amazing waterfront neighborhoods and is compatible with a wide range of lifestyles. Residents include a mix of young professionals and students enjoying a contemporary, active way of life.
Quick Facts About St. Petersburg
- St. Pete Beach ranked #4 on America’s Top 25 Beaches (TripAdvisor.com, 2019)
- #2 Most Beautiful City (The Culture Trip, 2017)
- One of the Best Places to Live (Coastal Living, 2017)
- One of the Most Pet-Friendly Cities (WalletHub, 2017)
Our new headquarters breaks ground in 2020 and will be the centerpiece to our campus.
At UPC Insurance, our people define who we are and truly make us flourish. And we are proud to give them a new place to shine and serve our agents and policyholders: new state-of-the-art headquarters with plenty of room to grow.
In 2020, construction began on our new headquarters, which will be located right across the street from our current headquarters, right in the heart of beautiful and vibrant St. Petersburg.
Learn With UPC University
UPC University, our tailored training program, helps you build your career by developing your unique strengths. Through UPC University, we empower you with on-the-job, company-paid training. Whether you are new to insurance, or if you just graduated from college, you will acquire tools and resources to succeed and advance within our company.
UPC University Program Highlights:
- Eight weeks of company-paid on-the-job adjuster training
- Ongoing continuing education (CE) credits to fulfill the license compliance requirements
- Adjuster licensing fees paid by UPC
- Continuous support from training partners and experts
