Keeping the Promise to You

Our Story

UPC Insurance was founded in 1999 in Florida, and has operated successfully ever since. During our history, we have paid nearly $2.5 billion in total claims while maintaining consistent profitability and growing financial strength. From $5 million of capital at our inception, we have grown today to $530 million of equity capital and over $1 billion of in-force premium in 12 states. UPC is a public company listed on NASDAQ (UIHC). Our focus has always been on providing world-class insurance products and services and Keeping the Promise to our agents and policyholders in everything we do. So you can count on us for being here at the time of greatest need.

Read more about UPC in the UPC Company Brochure and UPC Investor Update.

Five Foundations of UPC Insurance

Our financial strength assures our ability to pay claims

Your policy is worthless if the company issuing it can’t pay claims after a major event. UPC Insurance is tested in this regard, having paid claims on tens of thousands of routine events and 21 separate tropical storms and hurricanes. Throughout it all, we remain financially sound. We have $530 million of equity capital and buy more than $3.1 billion of additional reinsurance coverage to protect our policyholders.

Flexible product options meet unique needs

We offer a selection of customizable products, designed to provide affordable options with superior protection. For both residential and commercial lines, we listen to our agents to understand the needs of policyholders and develop products that meet these needs.

Timely, fair resolution of claims

We process claims using professional in-house UPC associates who share our commitment to excellence. No matter the situation, we strive to provide all policyholders a timely response and fair resolution of their claims. The results are prompt restoration or replacement of the property and high customer satisfaction.

We’re easy to work with!

We know you’re busy, so for both agents and policyholders, we want your experience of doing business with UPC to be easy and efficient. That means the ability to report claims and access policy information online, easy access to a UPC representative by phone to answer your questions, and much more.

Our sensible pricing supports everyone’s best interests

We pledge always to provide a price that accurately reflects the risk we are assuming in writing a policy. That is fair pricing, and in the long run it works to the benefit of agents and policyholders. We want to be competitive with other carriers, but we won’t cut prices to win business if it jeopardizes our financial stability and ability to pay claims in all circumstances.


More Than $3.1 Billion of Reinsurance Protection

UPC’s financial strength and stability is a combination of our $2.8 billion reinsurance program, shareholders’ equity of $530 million and our proven access to capital markets as a public company. We purchase catastrophe reinsurance from 55 unaffiliated capital providers who either carry A.M. Best financial strength ratings of “A-” or higher, or fully collateralize their obligations in cash. Our agreements structure coverage into layers, whereby if the aggregate limit of the preceding layer is exhausted, the next layer protection drops down for subsequent events until exhausted; thereby, guaranteeing there are no gaps in coverage. Our extraordinarily strong and unique cascading coverage reinsurance plan protects against approximately a one-in-400- year event, while simultaneously protecting against single- and multiple-named storm seasons. Since 1900, there has never been a hurricane that would have exhausted UPC’s 2017-2018 catastrophe reinsurance program. Also, neither of the two most active seasons on record (2004 and 2005) would have exhausted our reinsurance program.
Read more about our Reinsurance Program.


UPC has earned Financial Stability Rating of A, Exceptional from Demotech

Financial Stability Rating® of A, Exceptional, From Demotech

UPC Insurance has earned a Financial Stability Rating of A, Exceptional, from Demotech. Financial Stability Ratings (FSRs) are a leading indicator of the financial stability of Property and Casualty (P&C) insurers. Demotech’s FSRs are recognized by Fannie Mae, Freddie Mac and HUD.
Read more about our proven financial stability.